x9777 Terms & Conditions

1 General Provisions

These Terms and Conditions ("Terms") apply to the x9777 platform and all of its services. By browsing the x9777 website, registering an account, or using any gaming or betting service, you are automatically considered to have agreed to these Terms.

x9777 reserves the right to change, amend, or revise these Terms at any time without prior notice. Continuing to use the platform after updated Terms are published will be considered acceptance of the new Terms. We therefore recommend visiting this page regularly.

2 Eligibility & Age Requirement

To open an account and use services on x9777, the following conditions must be met:

• You must be at least 21 years of age ("For 21+ Only").
• You must be a legally competent individual and capable of voluntarily agreeing to these Terms.
• You must not be a resident of any jurisdiction where the use of online gaming or betting services is completely prohibited.
• One person may operate only one account. Creating multiple accounts is strictly prohibited.
• You must register your account with true and accurate information.

x9777 reserves the right to verify any account and may request identity proof documents when necessary. Providing false information may result in the account being suspended or closed and any associated balance being forfeited.

3 Account Security & Management

3.1 Account Information

It is your responsibility to keep your login credentials (username and password) completely confidential. You alone are responsible for all activities carried out from your account. Allowing anyone else to use your account is prohibited.

3.2 Account Verification

x9777 follows a KYC (Know Your Customer) policy. Upon a withdrawal request or in the case of any suspicious activity, we may request a national identity card, passport, or other documents. Failure to provide documents may result in transactions being delayed or rejected.

3.3 Account Closure

You may request to close your account at any time by contacting our support team. x9777 also reserves the right to suspend or permanently close any account in the event of a rule violation.

4 Deposits & Withdrawals

bKash, Nagad, and Rocket can be used for financial transactions on x9777.

4.1 Deposit Terms

• The minimum deposit amount for each method is ৳200.
• Deposits can only be made from a mobile account registered in your own name.
• Deposits from third-party accounts are prohibited. If proven, the funds will be returned and the associated account will be reviewed.
• Deposited funds are generally credited to the account instantly. For any delay, please contact us via live chat.

4.2 Withdrawal Terms

• The minimum withdrawal amount is ৳1,000.
• Withdrawals are generally completed within 30 minutes to 3 hours.
• Withdrawals can only be made to the same mobile wallet used at the time of deposit.
• Applicable wagering requirements must be met before withdrawing bonus funds.
• Withdrawals may be delayed if account verification has not been completed.

5 Bonuses & Promotional Offers

x9777 provides various bonuses and promotional offers from time to time. Each offer has specific terms which are stated on the main page.

5.1 Welcome Bonus

• For example: depositing ৳1,000 gives a ৳1,500 bonus, making the total balance ৳2,500. Before withdrawing the bonus, you must wager ৳1,500 × 20 = ৳30,000.
• A player may receive the welcome bonus only once.
• If a withdrawal is requested while a bonus is active, the bonus and any winnings earned from it may be forfeited.
• A maximum bet limit may apply when using bonus funds — contact the support team for specific details.
• x9777 reserves the right to withdraw any bonus offer at its own discretion.

5.2 Bonus Abuse

If any fraudulent strategy, multi-accounting, coordinated betting, or other misconduct is detected in fulfilling bonus terms, x9777 reserves the right to forfeit the relevant bonus and winnings and close the account.

6 VIP Program

x9777's VIP program has five tiers. A weekly cashback benefit is provided at each tier:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback
• Diamond — up to 1.0% weekly cashback

Advancement to a higher VIP tier depends on your regular activity and participation on the platform. x9777 reserves the right to change the terms of the VIP program at any time.

7 Prohibited Activities

The following activities are strictly prohibited on the x9777 platform:

• Creating or using multiple accounts.
• Registering with false or incorrect information.
• Money laundering or any other illegal financial activity.
• Exploiting software bugs or technical errors.
• Playing with bots, scripts, or automated software.
• Coordinated betting by sharing confidential information with other players.
• Filing chargebacks or fraudulent payment claims.
• Harassing or abusive behaviour toward platform staff.

If any of the above violations are detected, x9777 reserves the right to suspend the account, forfeit the balance, and hand over the relevant information to the appropriate authorities.

8 Betting & Gaming Rules

8.1 General Gaming Terms

The outcomes of all games and betting markets on x9777 depend on the relevant game provider's server or official results. If a game remains incomplete due to a technical error, x9777 reserves the right to cancel that round and refund the bet.

8.2 Sports Betting

For sports betting markets, results depend on the announcement of the official governing body. If an event is postponed, abandoned, or completed outside the scheduled time, x9777's specific rules will apply. Players should read the special terms for each market in advance.

8.3 Live Casino

x9777's live casino section features games from multiple providers including Evolution Gaming and Ezugi. If a network connection is lost during a live dealer game, the last state saved on the provider's server will be considered final.

9 Privacy & Data Protection

x9777 uses SSL encryption technology to keep your personal and financial information secure. We never sell or rent your personal information to third parties. To learn more about how data is collected, stored, and used, please visit our Privacy Policy page.

We use the information you provide solely for account management, service delivery, fraud prevention, and fulfilling legal obligations.

10 Responsible Gaming

x9777 is committed to responsible gaming. We believe gaming is a form of entertainment, not a solution to financial problems. The following tools are available on our platform:

• Option to set deposit limits.
• Self-exclusion option — temporarily closing the account for a set period.
• Reality check — reminders of session time and spending at set intervals.
• 24/7 support via live chat.

For more details, visit our Responsible Gaming page.

11 Customer Support

x9777's customer support team is available 24 hours a day, 7 days a week in both Bengali and English. You can reach us in the following ways:

• Live Chat: Instant support from any page on the website.
• Email: [email protected]

For any complaint or dispute resolution, please contact us first via live chat. We are always committed to a fair and prompt resolution.

12 Limitation of Liability

x9777 will not be liable for the following:

• Losses caused by internet disconnection or device failure.
• Delays or errors by third-party payment providers.
• Service disruption due to natural disasters, cyberattacks, or other unforeseen circumstances.
• Losses resulting from a player's own inadvertent disclosure of their information.

Our total liability shall in no case exceed the actual balance in your account.

13 Dispute Resolution

In the event of any dispute or complaint, you are requested to first contact x9777 directly via live chat or email. We prioritise resolution through discussion.

If resolution through the support team is not possible, the matter will be escalated to the management level. The method of dispute resolution will be determined by mutual agreement of both parties.

14 Amendment of Terms

x9777 may update these Terms at any time. For significant changes, we will endeavour to post a notice on the platform. However, it is each user's responsibility to visit this page regularly and stay informed about updates.

Continuing to use the platform after updated Terms are published will be considered acceptance of the new Terms.